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Customer reviews

What our customers are saying


Frequently Asked Questions:

How does financing work in HVAC?

Specialized home improvement loans are often available for HVAC system purchases, typically featuring more favorable terms like lower interest rates and longer payback periods if needed, compared to standard loans. At Rotex Air Conditioning and Heating, we understand the importance of financial flexibility for our clients. That’s why we offer access to a variety of financing options tailored to meet individual needs, ensuring our clients can find the most advantageous plans for their HVAC installations.

How do I apply?

To apply, simply book an appointment with our comfort specialist via phone, contact form, or live chat. During the appointment, the specialist will assess your home’s design, evaluate the existing system, and process a credit application on-site.

Our fast and efficient process typically takes around 10 minutes for your convenience.

Is there any associated Fee or penalty for paying earlier?

No origination fees, closing fee, or prepayment penalty

How long does it take to schedule the install after being approved?

Normally, we can schedule the installation for the same or next day

Is it cheaper to replace AC, Evaporator Coil and furnace together?

Replacing the AC, Evaporator Coil and furnace at the same time can be more cost-effective. This approach not only saves on installation costs but also enhances overall home comfort by optimizing temperature and humidity control.

Why is a Revision by Your Comfort Specialist Necessary for Pricing?

At Rotex AC and Heating, we value precision and tailor our solutions to meet your unique needs. Our commitment to providing accurate estimates and optimal comfort in your home is why a revision by our Comfort Specialist is essential.

Key Reasons for a Revision:

  1. Customized Assessment: Every home is unique, and its heating and cooling requirements vary. Our Comfort Specialist conducts an on-site evaluation to understand the specific characteristics of your space, ensuring a tailored solution that suits your lifestyle.
  2. Current System Evaluation: To provide you with the most accurate estimate, we need to assess the current state of your HVAC system. This involves examining the existing setup, distribution, and specifications. This detailed analysis allows us to recommend the most suitable and efficient solutions for your home.
  3. In-Person Inspection: Certain aspects of your home’s infrastructure and layout can impact the efficiency of your HVAC system. Our in-person inspection ensures that we consider all relevant factors, providing you with a comprehensive proposal that addresses your specific needs.
  4. Avoiding Assumptions: Unlike some providers who may offer estimates over the phone, we believe in precision and accuracy. Pricing a service or installation accurately requires a thorough understanding of your unique situation. We want to avoid making assumptions or relying on someone else’s assessment, ensuring that our proposal aligns perfectly with your home’s requirements.

By scheduling a revision with our Comfort Specialist, you can be confident that the estimate provided is tailored to your home, giving you peace of mind and the assurance of a reliable and efficient HVAC solution.

How long does it take to complete an installation?

The duration of an installation project can vary based on the complexity of the work and the specific requirements of your home. Typically, our installations are completed efficiently, ensuring minimal disruption to your daily routine.

General Timeframe: Half to Full Day. For less complex installations, the process may take anywhere from half to a full day. This is often the case for straightforward replacements or installations. In most instances, our dedicated team strives to complete the entire installation within a single day. This approach minimizes inconvenience for you and ensures a prompt and effective solution.

Factors Influencing Installation Time:

Several factors contribute to the timeframe, including the type of system being installed, the size and layout of your home, and any unique considerations identified during our initial assessment. Our goal is to complete the installation efficiently while maintaining the highest standards of quality.

Efficiency and Precision:

Rest assured that our experienced technicians prioritize efficiency without compromising precision. We understand the importance of a timely and hassle-free installation process, and our team is committed to delivering exceptional service within a timeframe that suits your schedule.

Can you install a new AC with an old furnace?

It is possible in some cases but installing a new AC unit with an older furnace, especially one over 15 years old, is not recommended. Old furnaces may not be compatible with new AC units, leading to reduced efficiency and performance issues.

Should I replace my AC before it dies?

Replacing an overworked, aging HVAC unit (10+ years old) can lead to lower energy costs and overall savings in the long term.

How often should you get a new AC?

The average lifespan of an air conditioning system is between 10 to 15 years. It’s wise to consider investing in a new unit as it approaches this age range for better reliability and efficiency.

Is it better to finance or pay cash for an AC unit should you get a new AC?

Opting for financing when investing in an HVAC system, especially energy-efficient models, is often a smart choice. The reduction in energy bills over time can significantly offset the cost of the loan. At Rotex AC and Heating, we are equipped with a range of HVAC financing options to assist you in making this important investment. Our goal is to help you find a plan that aligns with your financial situation, making the process of upgrading your HVAC system smooth and manageable.

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